Legal

Privacy Policy

Last updated: 2 November 2026

This policy explains how The Old Bank collects, uses and protects your personal data when you book a table, order, visit us, use this website or join our mailing list.

01

Who we are

The Old Bank, 211 Rathmines Rd Lower, Rathmines, Dublin 6, D06 Y277, is operated by Valamar Limited (company number 442473), registered office 41A Pleasants Street, Dublin 8, D08 KR99. Valamar Limited is the data controller for the personal data collected to run The Old Bank and this website.

For any privacy question, or to use your rights, email privacy@eclective.ie. For bookings and general questions, contact The Old Bank at book@theoldbankdublin.ie or +353 1 496 7063.

02

The data we collect

  • Booking details: your name, email, phone number, date, time, party size and any special requests.
  • Dietary and allergen information: only if you choose to tell us, so the kitchen can prepare your food safely.
  • Order and payment details: what you ordered, amounts and transaction references. Card details are handled by our payment provider; we never see your full card number.
  • Visit and marketing data: your visit history and preferences, and how you interact with our emails and texts.
  • Website data: device, browser, IP address and pages viewed, collected through cookies (see the Cookie Policy below).
  • CCTV: images recorded in and around the venue for safety and security.

We collect most of this directly from you, and some from our booking and payment providers.

03

How we use your data and our legal grounds

Purpose
Legal basis (GDPR)
Taking and managing your reservation
Contract, Art. 6(1)(b)
Processing your order and payment
Contract, Art. 6(1)(b)
Keeping a guest record of your visits and preferences
Legitimate interests, Art. 6(1)(f)
Recording dietary and allergen needs
Explicit consent, Art. 9(2)(a)
Sending marketing emails and texts
Consent, Art. 6(1)(a)
Advertising and analytics cookies
Consent, Art. 6(1)(a)
Keeping transaction records
Legal obligation, Art. 6(1)(c)
Security, fraud prevention and CCTV
Legitimate interests, Art. 6(1)(f)

We never sell your personal data.

04

Marketing and profiling

Marketing is opt-in only. Making a booking does not sign you up. If you do opt in, we may send you news, offers and event invitations by email or text, and you can unsubscribe at any time using the link in every message or by emailing us.

To make our offers more relevant, we build a simple guest profile from your visits and preferences. You can object to this at any time. We do not make any decisions that have a legal or similarly significant effect on you by automated means.

05

Who we share your data with

We share your data only with the service providers we need to run The Old Bank, under contracts that protect it.

Reservations

OpenTable receives your booking details so we can confirm and manage your reservation.

Orders and payments

Toast processes your order and payment.

Email and text marketing

Klaviyo sends our newsletter, offers and texts to people who have opted in.

Gift cards

Gift card purchases are handled by eclective.voucherconnect.com.

Advertising and website analytics

With your consent only, we use the Meta Pixel (Meta Platforms Ireland Limited), Google Ads (Google Ireland Limited and Google LLC) and the TikTok Pixel (TikTok Technology Limited) to measure our advertising, and Google Analytics 4 (Google Ireland Limited) and Microsoft Clarity (Microsoft) to understand how the website is used.

Other recipients

Professional advisers, insurers and public authorities where the law requires it, and a buyer or seller if the business ever changes hands.

06

Dietary and allergen information

Allergen and dietary information can be health data. We record it only with your explicit consent, use it only to prepare your food safely, and remove it when you ask us to. You can always tell your server in person instead.

07

International transfers

Some of our providers are based outside the European Economic Area, mainly in the United States. Where data is transferred, it is protected by the EU–US Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

08

How long we keep your data

Data
How long we keep it
Guest record and preferences
While you remain an active guest
Marketing preferences
Until you unsubscribe
Dietary and allergen information
Until you ask us to remove it
Transaction records
6 years, for tax law
General correspondence and enquiries
2 years
CCTV footage
30 days, unless needed for an incident
09

Your rights

You have the right to access your data, correct it, have it deleted, restrict or object to how we use it, receive a copy in a portable format, and withdraw consent at any time. To use any of these rights, email privacy@eclective.ie. We will reply within one month.

You also have the right to complain to the Data Protection Commission (dataprotection.ie).

10

Security

We use technical and organisational measures to protect your data, including access controls and working only with providers who meet the same standards.

11

Children

Our services and marketing are aimed at adults. We do not knowingly collect personal data from, or send marketing to, children under 16.

12

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

13

Cookie Policy

Only strictly necessary cookies run automatically, so the website works. Analytics and marketing cookies run only if you accept them in the cookie banner. We ask you to confirm your choice at least every six months, and you can change it at any time from the Cookie Settings link in the footer.

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